The lobby of my hotel in Beijing had a happy hour ice cream special: a scoop of Movenpick ice cream for RMB 25 ($4). Intrigued, my family ordered a few scoops.
I ordered Cappucino, and watched the server mark from the bin clearly marked as such. It was with great surprise, then that when I put the first dainty taste of ice cream into my mouth I tasted not the expected creamy espresso, but the cloying super-sweetness of butterscotch.
The staff could not figure out the problem, but to someone who has managed companies in China, the issue seems as clear as day: somebody got it mixed up in the kitchen, and figured “hey, what the hell, who is going to notice?”